Concurrent Technology Services, Inc.: Comprehensive Mobile Communication Equipment Testing

Owing to the demand for service, and cut-throat competition in the telecommunications space, there is a profound requisite for telecom providers to deliver world-class services to consumers. With the ever-growing need toward maintaining service quality and customer retention, mobile communication testing holds vital importance in honing bottom-line operations. This paves the need for the development and implementation of advanced solutions and comprehensive services to help the telecom operators gain clarity on their products’, solutions’ and services’ stance. Identifying this global desire, Taiwan-based Concurrent Technology Services Inc (CTSi) provides high-quality mobile communication equipment testing service to its customers.

“With a dedicated team of professional mobile communication equipment test engineers having significant experience in the mobile phone industry, we are able to provide the industry-best services,” says Tommy Lu, General Manager at CTSi. Since its inception in 2005, the firm strives for advancement to position itself among the leading providers in the space ultimately. Today, they have already become indispensable in the global mobile equipment testing space and hold the benchmark for its competitors. In a recent development, CTSi was approved by French telecom operator Orange and officially became their qualified partner for FR Telecom Operator Certification Test. This has further enabled them to strengthen its edge in the industry.

As a one-stop-shop solution provider, CTSi offers a wide range of services to mobile communication equipment manufacturers and telecom operators; global field trial services being one among them. They can provide the best-in-class field trial services for the development of any product, and offers testing services according to clients’ needs or assists the customer in the test planning and execution. This allows them to understand their services’ compatibility for further enhancements and optimization. CTSi has successfully engaged with the testing of 400 communication products across the globe. The company’s potential to dispatch staff in a shorter period to more than 165 countries without the requirement of visa or arrival visa is a crucial differentiator. Focusing on customer satisfaction, the firm maintains partner-like relationships with its clients to understand their requirements.

Empowered with the tag of a qualified GCF RTO member, CTSi has the capability and authorization to provide comprehensive test planning and implementation in the field and thus help its customers achieve GCF certification. They are also TAF ISO 17025 certified and have rich experience in testing more than 100 products, including mobile phones, lithographic products, wireless communication devices, mobile modules, and desktop phones. The company’s ability to provide professionally certified testing reports as well as technical support by localized qualified engineers strengthens its presence in the space.

Among CTSi’s comprehensive service portfolio, the Telecom operator Product Certification Pre-test is also worth mentioning. For the products that require telecom operators’ certification, the company provides pre-tests to help customers understand products’ and the telecommunications carrier networks’ stability before certification. They allow manufacturers to save time and cost by assisting them in product debugging. The firm provides real-time updates on telecom testing regulation and accordingly maintains the accuracy and professionalism in its operations. With its professional testing staffs and flexibility, CTSi is able to support multiple services, problem authentication, regression, and roaming testing.

From a broader perspective, CTSi’s other services include the development of iOS and Android applications along with providing compatibility testing services. “We are making out plans to modify further our solutions and services to align well with the evolving market requirements,” concludes Lu.